FAQ | I Do Memories

FAQ

What areas do you cover?

I’m located in Northamptonshire and typically operate in this region. However, I’m more than happy to travel across the UK, staying overnight to make sure I’m bright and fresh for your special day! We also offer services for destination weddings.

What about permission to film?

It’s important to inform your venue that you plan to hire a videographer, as some places may charge a small fee for this. If possible, I’d like to visit the venue beforehand to scout out the best camera angles. I can also provide a certificate of Public Liability Insurance if needed.

Do you include drone shots?

Absolutely! While we can’t control the weather, which greatly affects drone flying, we truly enjoy capturing aerial shots. There’s nothing quite like a flyover to showcase a venue! So, whenever the conditions allow, we’re all in for it!

What is the payment schedule?

Your reservation is confirmed with a small deposit when you sign the contract. The remaining balance is due no later than 8 weeks before your wedding day. We’re more than willing to accept installments between the deposit and the 8-week mark. Just reach out to us, and we’ll be glad to assist you!

Special requests?

It’s always wonderful to have that special someone by your side or to enjoy a stunning fireworks show as the evening sets in. While we do have a set of guidelines for our packages, they’re flexible. Share your ideas with us, and we’ll be happy to discuss how we can incorporate them into your film.

Will i recieve the raw footage?

Throughout the day, we use several cameras and microphones, which results in hours of recorded material. The storage needs are quite substantial, making it challenging to manage all the files. Additionally, the raw footage we capture differs significantly from the polished final product that we proudly present. Therefore, we are unable to provide the raw footage

Do I have to wear a mic?

We use compact, unobtrusive lapel microphones that your guests won’t even be aware of, enabling us to capture pristine audio that beautifully enhances the crisp, vivid video we produce.

Will you be in the way of our guests?

Your guests are the stars of your special day, the ones you’ve selected to celebrate this enchanting occasion with. We’ll seamlessly integrate with them, ensuring we stay out of the way. Whenever we need to step in for key moments like the speech or cake cutting, we’ll always be courteous and professional.

When will we recieve our film?

You can typically expect to receive a brief preview film suitable for sharing on social media within 48 hours. The final film or films, based on the selected package, will be delivered within 8 to 10 weeks.

How/Will you work with our photographer?

Absolutely, the answer is yes! Just like us, they have their responsibilities and aim to document your day as thoroughly as we do. We have always had a positive experience collaborating with other photographers and professionals alike.

Can we chose the background music?

In general, we select the music as part of our editing process. If music is particularly important to you, please inform us ahead of time so we can have a discussion about it. Rest assured, all the music we use is fully licensed.